Terms and Conditions
1. Introduction
Welcome to Swad Safari! These Terms and Conditions ("Terms") govern your use of our mobile application and website ("Services"). By accessing or using our Services, you agree to be bound by these Terms.
2. Account Registration
2.1. Eligibility: You must be at least 18 years old to use our Services. By registering an account, you represent that you meet this requirement.
2.2. Account Information: You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3. Account Security: If you suspect any unauthorized use of your account, you must notify us immediately.
3. Use of Services
3.1. Permitted Use: You may use our Services for personal, non-commercial purposes in compliance with these Terms.
3.2. Prohibited Activities: You agree not to:
- Use our Services for any unlawful purpose.
- Engage in any activity that interferes with or disrupts the Services.
- Misrepresent your identity or affiliation with any person or entity.
- Post or transmit any content that is offensive, defamatory, or infringes on the rights of others.
4. Orders and Payments
4.1. Placing Orders: By placing an order through our Services, you agree to pay the total amount specified at checkout, including any applicable taxes and delivery fees.
4.2. Payment Methods: We accept various payment methods, including UPI, credit/debit cards, and digital wallets. Payment information is securely processed through our third-party payment processors.
4.3. Order Confirmation: After placing an order, you will receive a confirmation email or SMS with order details. This confirmation does not guarantee acceptance of your order.
5. Delivery
5.1. Delivery Times: We strive to deliver orders within the estimated timeframes, but delivery times may vary due to factors beyond our control.
5.2. Delivery Locations: Delivery is available to specified areas within Hindaun City. You are responsible for providing accurate delivery information.
5.3. Failed Deliveries: If delivery cannot be completed due to incorrect address or lack of response, we may cancel the order and charge applicable fees.
6. Cancellations and Refunds
6.1. Order Cancellations: You may cancel your order within a limited time after placing it. Cancellation policies may vary by restaurant.
6.2. Refunds: Refunds for canceled or incorrect orders will be processed in accordance with our Return and Refund Policy.
7. Intellectual Property
7.1. Ownership: All content, trademarks, and intellectual property on our Services are owned by Swad Safari or our licensors. You may not use or reproduce any content without our prior written consent.
7.2. User Content: By submitting any content to our Services, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content.
8. Disclaimers and Limitation of Liability
8.1. Disclaimers: Our Services are provided on an "as-is" and "as-available" basis. We do not warrant that the Services will be uninterrupted or error-free.
8.2. Limitation of Liability: To the maximum extent permitted by law, Swad Safari shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our Services.
9. Indemnification
You agree to indemnify and hold Swad Safari harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of our Services.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Hindaun City.
11. Changes to Terms
Swad Safari reserves the right to update or modify these Terms at any time. Any changes will be posted on our website and app. Continued use of our Services constitutes acceptance of the revised Terms.
12. Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Swad Safari Support
Email: swadsafari.contect@gmail.com
Phone: +91-7976565764